We equip clinicians with the skills to connect their clinical excellence with experiences and outcomes that heal.Â
Trusted Connection
Elevating Clinical Expertise from Questioned to Requested.
What would it enable if you established safety and connection with your patients and peers?
New
Capability
Taking Care and Supervision from Consent to Collaboration.
How would your impact change if you were able to leave others more capable after every interaction?
Therapeutic
Trajectories
Enabling Healthcare Providers to Guide Wellbeing.
Where could your journeys with patients and peers lead if safety, capability, and accountability, were combined with your existing clinical excellence?
There are two paths that healthcare professionals and patients can take - which one are you on?Â
Healthcare professionals either have the non-technical skills that predict superior outcomes, career progression, and personal wellbeing — or they don't. That gap is not a failure of the clinician, it is a gap in the training curriculum.
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These research backed skills determine whether you, your team, and your patients are on the red line or the green one.
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700 Healthcare equips clinicians and their organisations to establish a green line trajectory, and sustain it, to maximise the effectiveness of clinical excellence.
To assess which trajectory you are on, take the Healthcare's Hidden Variable assessment.
SituationalÂ
Competency
Supported application of new skills to the full range of interactions clinicians encounter in practice. The capacity to apply what's been learned to your own patients, team, and setting.
Skillset
With the non-technical skills to support clinical excellence, clinicians create therapeutic journeys for their patients, peers, and selves.
Mindset
A transformative paradigm for healthcare.
How we view ourselves and others directly shapes experiences, outcomes, costs of care, and clinician wellbeing.
Integrated mindsets, skillsets, and situational competency transform the trajectory of care and careers. The research is clear: without these skills, clinical efficacy is compromised.
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Complete Healthcare's Hidden Variable and we'll send you Communication as Care:Â the evidence base behind our work.
Prefer to skip the assessment? Use the contact form.
We equip healthcare professionals with non-technical skills that transform outcomes and careers.
Bringing our services to your organisation
If you lead a department or health organisation, a lot of what keeps you up at night happens between people. Turnover. Complaints. Friction between clinical teams and administration.
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We work with leaders and their clinical teams together, so the skills we train show up on the ward as well as in the meeting room. You can read more by clicking the button below:
70-80%Â of medical errors are attributable to interactions between clinicians within teams, not to failures of clinical knowledge.
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(Schaefer, Helmreich & Scheidegger, 1994)
20-30%
of requests for second opinions and escalated complaints result from a lack of trusted connection between clinician and patient.Â
(Hillen et al., 2021)
38 seconds.
The amount of time a skilled interaction takes to improve outcomes, reduce service utilisation, and enable clinicians to optimise treatment, rather than address avoidable distress.
(Beach et al., 2006)Zero.
The influence of academic excellence on clinician wellbeing, burnout, career satisfaction, or quality of life. These factors are influenced by non-technical skills and mindset. (Walkiewicz, 2026)
Day 1.Â
The point from which student doctors empathy and self regard begins to decline. Without mindset and non-technical skills support, research shows this trajectory does not reset.
(Singer-Chang, et al., 2020).
96.8% of cancer patients want to be involved in their treatment decisions.
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Only 58.5% feel they are.
(Lambertini et al., 2025)
70%
Average improvement in interpersonal skills and teamwork reported by participants over 13 years of Compassionate Accountability outcomes assessment globally.
The mindset and skillset to transform experiences and outcomes in healthcare.
Compassion Mindset: HealthcareÂ
Process Communication Model Training
NASA's own training model for optimising behaviour and performance.
Our Methods
Our methods are designed to reinforce one another: research backed, validated assessments, that are stress tested and healthcare optimised. Our focus on mindset and behaviour translates understanding into lasting development.
Every Person is Valuable.
Every Person is Responsible.
Accountability is the cornerstone of trust and clinical excellence. We empower clinicians to take ownership of their behaviour, and support others to do the same.
Every Person is Capable.
We believe every person has the capability for growth. We support healthcare providers to exceed their own expectations, and leave others more capable.
We recognise the inherent worth of every individual in the healthcare ecosystem, and are committed to fostering an environment where safety is supported in every interaction.
Our Values
700's practice is anchored by three values.
Our clients report our training and assessment more useful than others, with significant improvement in professional relationships, leadership competency, team performance, and personal relationships.
Testimonials
Acknowledgement to Country
We acknowledge the Traditional Owners of Country throughout Australia and acknowledge their unceded connection to land, sea and community.
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We pay our respect to Elders past and present and their cultures, and recognise their role in caring for and maintaining Country over thousands of years.